Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.
Strata Titles Boards

Matters under BSMA

Steps relating to an application under Part VI of the Building (Strata Management) Act

Last updated 29 June 2026

STEP 1: HOW TO FILE AN APPLICATION

Before filing the application, have you attempted the following:

  1. Resolve the matter amicably in the first instance

    • You may wish to approach the other party (management corporation or subsidiary proprietors/ unit owners) to resolve the matter amicably.

  2. Jurisdiction of the Board

    • Not all disputes can be referred to the Strata Titles Boards. Only certain matters under Part VI (Division 2) of the Building (Strata Management) Act can be heard by the Boards. If you are submitting an application, ensure that the orders you are seeking for, fall within the Board’s jurisdiction. Please seek independent legal advice if you are unsure. The Strata Titles Boards is an impartial tribunal and cannot give advice.

    • If you have filed an application outside the Board’s jurisdiction, the Board may discontinue your application. Filing fees paid are not refundable.

    • For matters that are outside the jurisdiction of Strata Titles Boards, disputing parties may seek resolution from the Courts.

Filing an application

You can now email your application form to the Strata Titles Boards. For all textual portions in your application form as well as your documentary evidence, the minimum font size to be used is Times New Roman 12 or its equivalent.

  1. Email Form 8 / Form 9 to stbapplication@mnd.gov.sg

    • • (Form 8 [PDF, 240.08 KB])

    • If you are filing an application in your personal capacity, fill in and submit Form 8, which must be properly completed, legible and signed. Ensure that all owners of the property have signed on the form. Additionally, ensure that the sequence of events written in Section E of Form 8 is clear and concise, and written in chronological order (from the earliest date to the current date).

    • • (Form 9 [PDF, 249.00 KB])

    • If you are filing an application for and on behalf of the management corporation of your property development, fill in and submit Form 9, which must be properly completed, legible and signed. Ensure that the sequence of events written in Section D of Form 9 is clear and concise, and written in chronological order (from the earliest date to the current date).

    • The relevant forms can be downloaded under Forms.

    • For other enquiries on filing procedures, please contact us during office hours at our general enquiries hotline.

  2. Application form and documentary evidence – 4 sets

    • All documentary evidence should be submitted with the application form, as Annex.

    • Hard copies of the application form (Form 8 / Form 9) should be submitted to the Strata Titles Boards.

      • Full-colour photographs

        • For example, in a water leakage dispute, you should include clear, full-colour photographs of the leak, neatly labeled with a description of the affected area(s) and the relevant date(s) in support of your case.

      • Floor plan

        • Floor plans of the affected premises is applicable in a water leakage dispute. You may obtain as-built floor plans from your management corporation or you may purchase them from the Building and Construction Authority.

      • Pagination

        • Every page in the documents must be paginated (i.e. numbered) consecutively.

  3. Application fee – S$500

    • Pursuant to the Building Maintenance and Strata Management (Strata Titles Boards) Regulations 2005, S$500 application fee is payable for each application made to Strata Titles Boards.

    • Strata Titles Boards’ application fee of S$500 includes the processing and administration of disputes between management corporations and subsidiary proprietors or between subsidiary proprietors. It covers 2 mediation sessions.

    • Payment of application fee can only be accepted via Paynow and electronic payment (Internet Bank Transfer).

STEP 2: SERVING THE APPLICATION

Upon receiving Strata Titles Boards’ letter of case acceptance, you should proceed to serve your application accompanied by all supporting documents, if any, on the Respondent within the five (5) working days.

You should notify Strata Titles Boards of the said service by returning the duly completed Memorandum of Service form issued to you together with Strata Titles Boards’ letter of case acceptance.

Modes of serving an application

If the Respondent is an individual, you may serve your application on the Respondent by the following methods of service:

  • pre-paid registered post;

  • fax; or

  • leaving it at the Respondent’s address at the condominium/property development or the address recorded in the strata roll (you should be able to obtain the Respondent’s address from the management corporation (MCST) or its managing agent).

If the Respondent is the MCST, you may serve your application by:-

  • leaving your application with the Chairperson, Secretary or any council member of the MCST;

  • leaving your application in the post box of the MCST; or

  • pre-paid registered post to the MCST’s address.

STEP 3: CONSTITUTION OF A BOARD

After the application has been served on the Respondent(s), a Board will be convened by the Strata Titles Boards to mediate and/or hear the case.

All parties will receive a Notice of Constitution of a Board from the Strata Titles Boards on the Board constituted to hear the application. All parties will have up to seven (7) days from the Notice of Constitution of the Board to object, in writing, to any Board member(s) on reasonable grounds, such as conflicts of interest. Objection to any Board member will be submitted for the President’s consideration.

STEP 4: NOTICE OF MEDIATION DATE

Applicant and Respondent will be issued a Notice of Mediation informing of the mediation date to attend before the Board. Both parties must attend the mediation.

No fees are payable for the first two (2) mediations. Please see Fees for the mediation/hearing fees payable under the Building Maintenance and Strata Management (Strata Titles Boards) Regulations 2005.

What happens if the matter is settled with Respondent

In the event that your matter is settled, you should inform the Strata Titles Boards in writing as soon as practically possible. You should extend a copy of such notice to the Respondent. Once the Strata Titles Boards receives such notice, parties will be issued the withdrawal notices which parties are required to sign and return in order to discontinue the matter.