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An Applicant files 4 copies of an application at Strata Titles Boards office and makes payment for the application. Application is to be accompanied by supporting documents, if any, as annex. If the application is in order, Strata Titles Boards will issue a receipt for payment and a case number within seven (7) working days. The Applicant will also be notified to serve a copy of the application on the Respondent and notify Strata Titles Boards that the application has been served on the Respondent. The general workflow at Strata Titles Boards is set up out in the steps below.


Steps relating to an application under Part VI of the Building Maintenance and Strata Management Act

Step 1: How to file an application

Before filing an application

Before filing the application, have you attempted the following:

  1. Resolve the matter amicably in the first instance

    You may wish to approach the other party (management corporation or subsidiary proprietors/ unit owners) to resolve the matter amicably.

  2. Self-help options (out of Court)

    You may seek resolution for your matter through community mediation from organisations like the Community Mediation Centre (www.mlaw.gov.sg), and/or Singapore Mediation Centre (www.mediation.com.sg). To better understand the self-help options available, please visit the links to these websites and organisations under Useful Links.

    Subsidiary proprietors/ management corporation should consider proceedings in Strata Titles Boards only after all self-help options are exhausted. Starting proceedings in Strata Titles Boards should be the last option.

  3. Jurisdiction of the Board

    Not all disputes can be referred to the Strata Titles Boards. Only certain matters under Part VI (Division 2) of the Building Maintenance and Strata Management Act (Chap. 30C) can be heard by the Boards. If you are submitting an application, ensure that the orders you are seeking for, fall within the Board’s jurisdiction. Please seek independent legal advice if you are unsure. The Strata Titles Boards is an impartial tribunal and cannot give advice.

    If you have filed an application outside the Board’s jurisdiction, the Board may discontinue your application. Filing fees paid are not refundable.

    For matters that are outside the jurisdiction of Strata Titles Boards, disputing parties may seek resolution from the Courts.

Filing an application

You can now email your application form to the Strata Titles Boards.

  1. Email Form 8 / Form 9 to stbapplication@mnd.gov.sg

    Form 8 (PDF, 270 KB)

    If you are filing an application in your personal capacity, fill in and submit Form 8, which must be properly completed, legible and signed. Ensure that all owners of the property have signed on the form. Additionally, ensure that the sequence of events written in Section E of Form 8 is clear and concise, and written in chronological order (from the earliest date to the current date).

    Form 9 (PDF, 248 KB)

    If you are filing an application for and on behalf of the management corporation of your property development, fill in and submit Form 9, which must be properly completed, legible and signed. Ensure that the sequence of events written in Section D of Form 9 is clear and concise, and written in chronological order (from the earliest date to the current date).

    The relevant forms can be downloaded under Resources. Alternatively, hard copies of the forms can be obtained from STB’s office during office hours.

    For assistance on filling out the application form, you may refer to the Arrow Guide – Filing an application (PDF, 694 KB).

    For other enquiries on filing procedures, please contact us during office hours at our general enquiries hotline.

  2. Application form and documentary evidence – 4 sets

    All documentary evidence should be submitted with the application form, as Annex.

    Hard copies of the application form (Form 8 / Form 9) should be submitted to the Strata Titles Boards.

    • Full-colour photographs

      For example, in a water leakage dispute, you should include clear, full-colour photographs of the leak, neatly labeled with a description of the affected area(s) and the relevant date(s) in support of your case.

    • Floor plan

      Floor plans of the affected premises is applicable in a water leakage dispute. You may obtain as-built floor plans from your management corporation or you may purchase them from the Building and Construction Authority.

    • Pagination

      Every page in the documents must be paginated (i.e. numbered) consecutively.

  3. Application fee – S$500

    Pursuant to the Building Maintenance and Strata Management (Strata Titles Boards) Regulations 2005, S$500 application fee is payable for each application made to Strata Titles Boards.

    Strata Titles Boards’ application fee of S$500 includes the processing and administration of disputes between management corporations and subsidiary proprietors or between subsidiary proprietors. It covers 2 mediation sessions.

    Payment can be made preferably by way of a cheque, made out in favour of “Strata Titles Boards” and deposited at Strata Titles Boards’ office during office hours.

    Strata Titles Boards does not accept payment by way of NETS or VISA.


Step 2: Serving the application

Upon receiving Strata Titles Boards’ letter of case acceptance, you should proceed to serve your application accompanied by all supporting documents, if any, on the Respondent within the five (5) working days.

You should notify Strata Titles Boards of the said service by returning the duly completed Memorandum of Service form issued to you together with Strata Titles Boards’ letter of case acceptance.

Modes of serving an application

If the Respondent is an individual, you may serve your application on the Respondent by the following methods of service:

  • pre-paid registered post;
  • fax; or
  • leaving it at the Respondent’s address at the condominium/property development or the address recorded in the strata roll (you should be able to obtain the Respondent’s address from the management corporation (MCST) or its managing agent).

If the Respondent is the MCST, you may serve your application by:-

  • leaving your application with the Chairperson, Secretary or any council member of the MCST;
  • leaving your application in the post box of the MCST; or
  • pre-paid registered post to the MCST’s address.

Step 3: Constitution of a board

After the application has been served on the Respondent(s), a Board will be convened by the Strata Titles Boards to mediate and/or hear the case.

All parties will receive a Notice of Constitution of a Board from the Strata Titles Boards on the Board constituted to hear the application. All parties will have up to seven (7) days from the Notice of Constitution of the Board to object, in writing, to any Board member(s) on reasonable grounds, such as conflicts of interest. Objection to any Board member will be submitted for the President’s consideration.


Step 4: Notice of mediation date

Applicant and Respondent will be issued a Notice of Mediation informing of the mediation date to attend before the Board. Both parties must attend the mediation.

No fees are payable for the first two (2) mediations. Please see Fees for the mediation/hearing fees payable under the Building Maintenance and Strata Management (Strata Titles Boards) Regulations 2005.

What happens if the matter is settled with Respondent

In the event that your matter is settled, you should inform the Strata Titles Boards in writing as soon as practically possible. You should extend a copy of such notice to the Respondent. Once the Strata Titles Boards receives such notice, parties will be issued the withdrawal notices which parties are required to sign and return in order to discontinue the matter.


 

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